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Support for Sue Rostoni
 PostPosted: Tue Mar 22, 2011 2:34 pm Reply with quote  
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  Darth Skuldren
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I was checking out the starwars.com forums today, and came across this: http://forums.starwars.com/message.jspa?messageID=17960531#17960531

Here is what Sue posted in reply to someone's question...

Quote:
Sue, both the Conviction blurb and the back cover mention Daala gettin overthrown. As of the end of Vortex, that hadn't happened. So are we allowed to know- does Daala's overthrowing happen in-between books, or in the beginning on Conviction?

Sue: Yes, it happens within the pages of one of the books. I can't think of which one -- they all run together for me.


Lex replied with this...

Quote:
Sue,

As a professional who understands the importance of client relations to a successful business, and as a long-time paying customer of EU novels, I find your response to the question regarding the Conviction blurb to be deeply troubling. I won't clog up the thread here with my thoughts, but you can read them at this link.

Lex


In response, Sue actually apologized.

I thought Lex's post was very rude, and the link to their blog went on being rude. It was so offensive to me, that I can't abide by it.

So I'm asking everyone to stop by Lex's blog post and leave a comment showing their support for Sue Rostoni and the work she has done for us.

Here is a link to their blog:
http://fangirlblog.com/2011/03/follow-up-reenergizing-eu-novels/#comment-1123

You can also show your support by posting on the starwars.com forums.
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 PostPosted: Tue Mar 22, 2011 3:42 pm Reply with quote  
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  Crash Override
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I'm not quite understanding why everyone seems to think that it is rude...? Are we not supposed to provide negative feedback to Sue Rostoni?


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 PostPosted: Tue Mar 22, 2011 4:08 pm Reply with quote  
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  Reepicheep
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^Because Sue Rostoni is overworked for our pleasure and houldn't be criticized for not knowing the details of every single Star Wars book ever written. I am so going on the blog and giving the bloggers a taste of my rapier. Evil or Very Mad
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 PostPosted: Tue Mar 22, 2011 4:26 pm Reply with quote  
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  Crash Override
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Reepicheep wrote:
^Because Sue Rostoni is overworked for our pleasure and houldn't be criticized for not knowing the details of every single Star Wars book ever written. I am so going on the blog and giving the bloggers a taste of my rapier. Evil or Very Mad


She's being criticized for saying the books all run together, which wasn't necessary in answering the question she answered and which gives the wrong impression about the novels.


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 PostPosted: Tue Mar 22, 2011 7:09 pm Reply with quote  
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  Mara Jade Skywalker
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LivingJediDream wrote:
She's being criticized for saying the books all run together, which wasn't necessary in answering the question she answered and which gives the wrong impression about the novels.


I kind of agree with Jedi. While I realize that Sue is overbooked and works very hard for us (and therefore deserves no criticism in that sense), I do kind of find her response unprofessional. As Jedi says, to say all the books run together is kind of a negative statement regarding the series. It's important not to get so chummy with the fans that you can just say whatever you're actually feeling. A better response, if she really didn't remember, could have been, "It does occur in the pages of one of the books, but I cannot divulge that information at this time." It's the truth, but worded so as not to make the series sound like a chore to work with.

I don't think Lex's initial reply was rude. However, I have not read the blog. I'm going to assume that he went overboard there. But yes, agreed with Jedi. I'm a Star Wars fan. I don't want to hear that the books are so similar/mediocre that they all just end up running together. Even if that is the truth for an editor, and understandably so, it just needs to be worded differently before being released to the fans.
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 PostPosted: Tue Mar 22, 2011 7:48 pm Reply with quote  
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  Cerrinea
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Lex is a she and she has an agenda. She doesn't think there's enough romance in Star Wars. She comes back to this theme over and over. That's her real issue with LucasBooks.

And the reply was rude. In essence she was saying she was more professional than Sue and the "deeply troubling" remark was really over the top. I find a lot of thing deeply troubling. Sue not remembering which book what was in is not one of them.

Lex needs to get over herself.
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 PostPosted: Tue Mar 22, 2011 8:24 pm Reply with quote  
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  Crash Override
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Cerrinea wrote:
Lex is a she and she has an agenda. She doesn't think there's enough romance in Star Wars. She comes back to this theme over and over. That's her real issue with LucasBooks.

And the reply was rude. In essence she was saying she was more professional than Sue and the "deeply troubling" remark was really over the top. I find a lot of thing deeply troubling. Sue not remembering which book what was in is not one of them.

Lex needs to get over herself.


I think Lex is a guy. Other people at the fangirl forum use a masculine pronoun to refer to him. I just started posting at that forum a week or two ago, and I seemed to gather that he's a guy. The general consensus of that forum isn't that there needs to be more romance, just that Jaina is poorly written.

And rather ironically, I was mentioning at that forum how I disliked that LOTF seemed to "run together" and how I legitimately can't distinguish events that occur within proximate books through Tempest to Revelation, and Sue posted that at TOS the next day.


Last edited by Crash Override on Tue Mar 22, 2011 8:26 pm; edited 1 time in total


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 PostPosted: Tue Mar 22, 2011 8:26 pm Reply with quote  
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  Cerrinea
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Lex is a she. I know that she's a she.
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 PostPosted: Tue Mar 22, 2011 8:27 pm Reply with quote  
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  Crash Override
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Ah, well I don't know, I'm new there, but I've only seen Lex referred to as a male, but if that's the case, I stand corrected.


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 PostPosted: Tue Mar 22, 2011 8:28 pm Reply with quote  
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  Caedus_16
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Regardless of the gender, he/she/it is a poster with an agenda and who seems to be looking for something to whine about
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 PostPosted: Tue Mar 22, 2011 8:30 pm Reply with quote  
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  Crash Override
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I find it an interesting switch that everyone is the apologist now, when typically I'm the TCW apologist here lol.

I'm not sure why having an agenda is being portrayed as a negative. She's not happy with the current state of the flagship fiction and she's making it known. Personally, were I so inclined I don't think I would need to look for reasons to whine about LOTF/FOTJ, because Del Rey and LucasBooks have given plenty.


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 PostPosted: Tue Mar 22, 2011 8:33 pm Reply with quote  
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  Caedus_16
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Ya but nonetheless, she was b****ing about a reply she was unhappy with. Rostini didn't have to answer her question, but she did as best she could when she had a spare moment. Then she insulted the entire publishing agency on it. I'll admit the books should be longer, the plot could be better, and the blurb she whined about could have been more interesting, but nonetheless we demand so much from them and they keep up fairly well. she was out of line with her statements towards Rostini, but I think she has right to complain about the story if she wants.
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 PostPosted: Tue Mar 22, 2011 8:36 pm Reply with quote  
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  Cerrinea
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Actually, Sue did answer the question that was put to here. Her big sin was saying the books ran together for her because she saw the story as a whole unit. Remember, she's way ahead of the fans when it comes to the books.
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 PostPosted: Tue Mar 22, 2011 8:37 pm Reply with quote  
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  Caedus_16
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Cerrinea wrote:
Actually, Sue did answer the question that was put to here. Her big sin was saying the books ran together for her because she saw the story as a whole unit. Remember, she's way ahead of the fans when it comes to the books.


That's kind of what I was trying to say. My bad. I meant that Lex didn't get it answered how she wanted. I actually Understand Sue's point of view and think that its just fine that they run together for her. Sorry, should've been more clear when I typed it
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 PostPosted: Tue Mar 22, 2011 8:39 pm Reply with quote  
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  Crash Override
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Well, going back to what Rostoni said, the question was whether Daala's overthrow was something that happens in the books, or whether by its nature of being in the blurb, it happens in-between the books. She answered that question "Yes, it happens within the pages of one of the books. I canít think of which one ó they all run together for me."

The bolded part was unnecessary, and I can see why it troubled Lex. Now, was Lex rude in her response? Maybe. I don't really think so, but I've worked in customer service and I've seen a lot worse.

I just don't see why being rude toward Lex is particularly useful, and it seems that people upset about what she said are making this a lot bigger than it needed to be.


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